Toys R Us Interview - Team Member

[00:00:00] Speaker 1: please describe your job title and primary duties my job title is a team [00:00:15] Speaker 2: member I am a cashier I close and I'm pretty and I'm flexible I could work at baby's arrest I could work at our zone which is the game section and I could work on the floor with greeting customers and seeing helping to find whatever they need to find for a gift or a birthday or something of that sort what was the work [00:00:39] Speaker 1: environment like [00:00:42] Speaker 2: fun lots and lots of kids lots and lots of toys we have a lot of time on our hands so if like right now is the busy I mean the kind of slow season because it's in between holidays so we have they let us do homework if we need to they let us if you need to if you're bored you can play with toys you can help if you need to you can assist people you can everybody talks to everybody it's very fun I would say [00:01:11] Speaker 1: please describe a typical day as an employee [00:01:13] Speaker 2: loud and busy during the busy season like Christmas and Thanksgiving around there Black Friday busy and screaming and loud and running and mischief and kind of keep everything straight and everything stock and get people out in and out and be happy as possible you gotta I get as many donations as you can get people to sign up for instant credit cards and when that happens you gotta slow down your line give yes like at a pause at a standstill so you have to it's all it's a busy thing and you gotta know how to move fast and make sure your [00:01:57] Speaker 1: jar don't come up short how would you describe the application and interview [00:02:02] Speaker 2: process the application I would say it was the application process was long long and I had to do it on the web so it was it was a five different sections it was the applications for all your information and then it was the agreement of talk about attire and professional duties how to greet how to talk how to smile hair color nails you're in uniform you gotta agree to all that then the next screen you have to I think it's your reference screen don't quote me it's not I think it's your reference screen so you have to have all your references listed and then the next screen you have 50 questions to do in less than 30 minutes 50 about any just they just questions switched around flipped around this but it's the same question but flipped in different ways to try to trick you to see how you are or if you're really serious about the job and then and then the final page is just verifying I think I think it's another page I'm on four I think it's another page it's another long page where you have to oh you have to learn it you got to click which ones you will want to do and which ones you wouldn't want to do what areas like I picked cashier and babies arrest and and the ones I didn't pick was clean bathrooms that's kind of weird but I didn't want to clean the back up the back so and trash I didn't think I wanted to do trash so that's how that went what questions [00:03:47] Speaker 1: did the interviewer asked during the job interview the question that stood out to [00:03:52] Speaker 2: me is how do I do with kids and I said I would do I think I'm pretty good with kids and then she was like well how would you feel if a kid just constantly screaming at you hey how would you how would you handle that pressure or how would you feel if a kid lost their mom or something how would you how would you crack on would you crack under pressure would you be calm would you try to calm down the kid would you try to restrain the kid would you just walk away I think that was a question for me and the answer was I think I would try to calm them down more because I feel I can't understand you crying so I would try to calm them down to understand what's the [00:04:33] Speaker 1: real problem what other advice would you give to a job seeker looking to get [00:04:37] Speaker 2: employment my advice is take your time on the application because it's long and it might get irritating but make sure you answer every question thoroughly read every question thoroughly and answer them as the best as you can because that one question could mess up everything it could mess up everything so I would say take your time and slow down and don't be nervous just talk just let it flow